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Hydrate them Well
On arrival at your place, know that some flowers can initially take up to 6 hours to rehydrate adequately.
Cut stems and place in fresh clean water.
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Hydrate Often
If during their stay with you, your flowers start to drop their heads,
just recut them approx 5cm from the bottom and put them in Fresh Water again.
They normally pick right up again.
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Treat them like a friend
Flowers are like humans in many ways. They wilt if left in direct sunlight or couped up in a stuffy warm house all day.
They will sweat if left in their protective sleeves or wrapping.
If you treat your flowers, like you would a friend, they too will stay around for you to enjoy longer.
They like to be unwrapped & enjoy good air to breathe.
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24hours
If something is going to go wrong with your flowers, it will happen in the first day they are with you.
You have 24 hours from arrival to request a refund or replacement. Sometimes they can arrive in a slightly unhappy state.
Simply follow the Hydrate steps above for the first 24 hours.